Fort Worth, Texas 76110
Cell phone: (817) 713-2834
E-Mail: Julianramir@yahoo.com
Juliana Ramirez
3421 Forest Park
QUALIFICATIONS
Bilingual (English and Spanish), excellent communication, great work ethics, multi-task effectively,
flexible/adaptable, customer service oriented, time management, presentation skills, and maintains confidentiality
WORK EXPERIENCE
Office Assistant, 2008 – 2010
City of Fort Worth, Housing & Economic Development Department
· Answer the telephone and provide assistance to the general public and city staff and officials; provide
information on departmental and city policies and procedures as required; schedule appointments as
necessary.
· Provide efficient and courteous customer service to individuals contacted in the course of work;
process or refer questions, complaints, and needs as necessary.
· Operate a variety of office equipment including telephone, computer, copy machine, or other
equipment related to duties.
· Type routine forms, letters, reports and other data; post, code and transcribe records; assemble
reports, copy, collate, and staple documents.
· Enter a variety of data and information into various computer programs.
· Prepare and process a variety of documents and reports related to assigned departmental or divisional
responsibilities.
· Collect, process, and distribute correspondence and other materials within the department.
· File documents and reports in an organized manner according to department specifications; organize,
file, and retrieve departmental or divisional records.
· Provide general clerical support as assigned by staff in assigned department.
· Prepare, type, word process and proofread a variety of documents including general correspondence, agendas,
minutes and reports; enter a variety of data and information into various computer programs.
· Create flyers, brochures, publications, spreadsheets, and databases utilizing various software, (i.e.
MS/Graphical, MS Excel) depending on area of assignment
Unit Secretary, 2007–2008
Fresenius Dialysis, Fort Worth, TX
· Responsible for patient charts and delivery of patients specimens to technical area for testing and
demographic data entry for patients
· Customer service included, interacting directly with patients and staff
Administrative Assistant/Job Clerk, 2000-2006
Rambo Contracting Inc., Burleson, TX
· Coordinate with project managers in scheduling projects
· Daily radio dispatch/communication with field operations
· Ensure timely delivery of essential materials by scheduling deliveries and negotiating with material
vendors
· Account payable including verification of delivery tickets, invoicing and research of vendors
· Troubleshooting responsibility for clients services laboratory including communications with nurses
and or physicians regarding problem specimens
Fort Worth, Texas 76110
Cell phone: (817) 713-2834
E-Mail: Julianramir@yahoo.com
Juliana Ramirez
3421 Forest Park
· Assist payroll manager with payroll research and resolution as well as Worker’s Compensation
issues.
· Liaison between field operations and supervisory staff on language barriers
EDUCATION
Paschal High School
COMPUTER SKILLS
Word Processing:
Microsoft Word
REFERENCES
PROFESSIONAL
Cathy Karnes
Building Manager
City of Fort Worth
Known for 4 years
Cathy.Karnes@fortworthgov.org
817-212-2669
Melani Villarreal
Contract Specialist
City of Fort Worth
Known for 4 years
Melani.Villareal@fortworthgov.org
817-212-2674
Carmen Jimenez
Custodial Manager
Fort Worth ISD
Known 7 years
Fransica.carmen.Jimenez@fortworthisd.org
817-565-0911
PERSONAL
Ana Arellano
Secretary
Friend
Known for 15 years
ana.arellano2007@yahoo.com
817-500-3430
Vicki Mendoza
Technician Specialist
Friend
Known for 12 years
flaca.mendoza81@yahoo.com
682-241-2452
Victor Perales
Social Worker
Friend
Known for 18 years
perales_vick04@yahoo.com
817-908-7071
Spreadsheet/Data Processing:
Microsoft Excel
Presentation:
Microsoft Power Point